Terms and Conditions

return policy

In compliance with the provisions of the Federal Consumer Law and its regulations, the company ANVAR MX, accepts changes in the merchandise exclusively for purchases made on the anvarmx.com website, provided that the product has not been altered due to the fault of the consumer and against the delivery of the purchased product. The return must be made within a maximum period of 7 days, counted from the date the purchase was made and presenting the purchase receipt or gift certificate.

Returns are not accepted on products marked on sale or with discounts.
ANVAR MX, will make the bonus either in exchange for an identical product or the amount of the product through a card or a gift code, as long as the following is met:

  1. That the content of the package delivered is less than that indicated in the order.
  2. That the product received does not have the quality, brand, or specifications and other substantial elements under which it was offered or does not comply with the official Mexican standards;

ANVAR MX must accept the claim within a period that will not exceed fifteen days from said claim. ANVAR MX, may refuse to approve the claim if it is untimely, the product has been used in conditions other than those recommended or specific to its nature or if it has suffered essential, irreparable and serious deterioration due to causes attributable to the consumer.

Subscriber obligations

The user declares, guarantees and assumes that:

  • He is of legal age (18 years old).
  • The user declares and guarantees that all the information provided to register is true, exact and complete.
  • You will not make any other use of the Website that is not personal and private, for which you declare that you will not use the site to slander, insult, bother, harass, threaten or in any way violate the rights of other users or any other person; nor to communicate, process or use the information or content in such a way that it violates the rights of other people, or that is illegal in any way, or that violates the rights of Intellectual or Industrial Property, including patents, registered trademarks, brand names, image rights, publicity rights or privacy rights, among others.

Shipping and delivery

AVAR will process the shipment from the moment it receives your payment. Shipments in the City of León, Guanajuato They are made in a period of 1-3 business days from the purchase. Shipments to the rest of the country can take 1-5 business days depending on the location where you live, but they should never exceed 10 days for the rest of the country. Weekends and holidays will not be counted for this term. It is your responsibility to receive the package at your address, the reception by a third party other than the recipient will be your sole and exclusive responsibility, which will be verified by ANVAR MX with the copy of the guide that the parcel company issues in which it ensures the package has been received at the address to which it was addressed, regardless of the item or amount of the purchase.